By performing a factory reset, your Ambient 16 will return in the same state as it was when you first took it out of the box. The ownership will be reset. This means that you will need to pair the Ambient 16 again with our App. All data that have been stored on our cloud will be kept.
Insert a pin or the branch of a paper clip in the pinhole one the back for more than 5 seconds. This operation must be done while the device is powered. The Ambient 16 will restart with its original code. You should then update its software from our App.
A factory reset can also be performed from our App.